XTB Review 2020 – Why should you trust them?
| General Information |
|
|---|---|
| Broker Name: | XTB |
| Broker Type: | Forex |
| Country: | UK |
| Operating since year: | 2002 |
| Regulation: | FCA, IFSC, CySEC, BaFin, CNMV in Spain. |
| Address: | Level 34, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom |
| Broker status: | Regulated |
| Customer Service | |
| Phone: | Account Opening +357 25725351 Office +357 25724350 24/5 Support +357 25725352 |
| Email: | sales_int@xtb.com |
| Languages: | English, Italian, Danish, Dutch, French, German, Greek, Norwegian, Arab, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese, Polish, Romanian, Japanese, Czech, Finish. |
| Availability: | 24/5 |
| Trading | |
| Trading platforms: | MT4, xStation 5 |
| Demo account: | Yes |
| Mobile trading: | Yes |
| Web-based trading: | Yes |
| Bonuses: | Yes |
| Account | |
| Minimum deposit ($): | 250 |
| Maximal leverage: | 1:200 |
| Spread: | Yes |
| Scalping allowed: | Yes |
Online Trader General Info
The XTB Ltd was founded in 2002. It has satellite offices in up to thirteen countries in the world, including Germany, UK, France, Poland, and Turkey. The company offers a wide range of financial instruments.
XTB’s International branch offers XTB Islamic accounts: No Swaps, no hidden costs or commission charged.
Protection and Regulation
XTB has official licenses, with five leading regulators. XTB is a considerably low-risk Broker Company. Here is the list of these regulators:
- Financial Conduct Authority (XTB UK)
- CySEC, Cyprus Securities and Exchange Commission (XTB Europe)
- Belize International Financial Services Commission under license number (XTB International)
- Polish Securities and Exchange Commission and Financial Supervision Authority (X-Trade Brokers DM)
- CNMV – Comisión Nacional del Mercado de Valores (XTB Spain)
- The XTB onlne broker is in the middle of getting a license for its South Africa Entity
Account Opening
The account opening process with XTB broker is quite an easy, straightforward three-step process. In this case, a client gets to choose between a pro account and a standard one. New users are first required to fill out a registration form online. Afterward, client receives a confirmation mail on the registered email address.
After confirmation, the second step consists of sending verification documents to the XTB verification department. The verification documents are proof of identity and residence verification. The third step is funding the account.
The process is different for UK residents who open an account with XTB UK, where most of the account applications are instant. Besides, Germany residents are not required to send verification documents since the process is done via video call.
XTB is listed on the Warsaw Stock Exchange.
Customers can choose between the standard and pro account. The difference between these two is the spreads and lot sizes available to trade. The pro account offers much more competitive spreads that start from 0.28 pips. The standard account charges fixed spreads that start from 0.35 pips. Overall, the account opening process and the account types are suitable for all types of traders.
Commissions, XTB Fees, and Spreads
XTB operates on both the fixed spread and commission-based pricing. It offers a Standard and a commission-based Pro account. In terms of commissions and fees, each account comes with its execution method and spread model. Overall, spreads are competitive. The pro account offers the lowest spreads with EUR/USD pair. The spreads are as low as 0.2 but has an additional small commission. The standard account has zero commissions and a fixed spread of 0.8 for EUR/USD. Besides, XTB does not charge any hidden charge on account maintenance and trade entry. The company has a transparent pricing policy for all its services.
Account Types
The XTB broker has 3 live account types available. Namely: Stamdard, Pro and Islamic account.
Web and Desktop Trading Platforms
XTB has two trading platforms. One is the popular MT4. For the second one, XTB has offered a rival platform to the MT4 in the form of its proprietary platform, the XStation5. The MT4 is a popular platform among forex traders. MT4 has nine timeframes, three chart layouts, 80+ indicators, and 37 language options. It allows for expert advisors automated trading strategies. The platform allows traders to save chart settings as their preferred templates.
A xStation5 has an equity screener and calculator. xStation5 is equally potent software with a simple layout and matches the standards of the most revered trading platforms. A xStstation5 has a collection of technical analysis tools like RSI, moving average, Fibonacci, and much more. The platform allows traders to compare charts and check the trader’s statistics. Also, xStation5 users can peak at other traders’ markets positions. Traders can also use the mobile version of the platform xStation mobile app currently available only for android.
All in all, the xStation is a powerful premise and in a way an equal match to the MT4.
Mobile Trading Platforms
Moreover, XTB mobile apps are available on Android and IOS. The mobile platform has many similarities to the desktop version with a few differences in the icons and other minor details. The asset list is the same; the charts are the same too. There is a live chat function inbuilt in the app, and the client can contact the customer support team on the go. The mobile trading is available for both the real and demo accounts.
Trading Features
For all of its traders, XTB has a leverage policy of 1:30 maximum. It complies with the regulations stipulated by its license provider, the Financial Services Authority – FCA.
However, there are exceptions to this rule. The “elected professional” club’s members can take advantage of maximum XTB leverage of 1:200, though this comes with very demanding terms. The traders are required to make ten trades per quarter or have an account portfolio exceeding €500,000. Besides, they must prove they have worked as a financial expert for more than one year. Notably, traders who are members of this club rights lose some of the FCA conditions.
Bonus and Promotions
Moreover, XTB offers fair bonuses and promotions for all its members and partners. XTB’s licenses bind it to offer no bonuses to its customers. For example, FCA and CySEC are very strict on that matter. Bonuses are a very good way to solicit customers to make deposits in return for very appealing bonuses. However, bonuses are often tied to unrealistic trading volume requirements, and most of them were unachievable. That left many traders frustrated. As a result, the FCA and CySEC conditions came in to protect the customers’ interests against these kinds of broker manipulations.
XTB only offers discounts, loyalty points, and an affiliate program – especially for EU traders, through referring a friend. The website owners make money by opening and funding the XTB account. The affiliate program rewards those partner members, whose advertisement banners and links promote XTB website and suggest users sign up page. Traders who live outside the European Economic Area get $1,000 bonus for every trader they bring on board and become an XTB member.
Deposit and Withdrawals Options
Moreover, XTB provides a multicurrency wallet. Thus, traders can fund their accounts using cards, e-wallets, or bank transfers. XTB offers its traders a variety of ways to make deposits and withdrawals. These are bank transfers, Visa, PayPal, MasterCard, Paysafecard, Maestro, Neteller, and Skrill.
E-Wallets like Skrill and Paypal have a transaction charge of 2% of the deposited amount, while card and bank transfer payments are free of charge. Traders can make deposits using any of the following currencies GBP, EUR, USD, and HUF. XTB processes deposits instantly for most of the money transactions, withdrawals, and deposits which are made before 1 pm UK time. However, Bank transfer transactions have a lag time of three business days. Traders are required to make an initial XTB minimum deposit equivalent of USD/EUR/GBP 250.
Depositing XTB is done in three easy steps. The user is required to first log in to the online XTB account. The second thing to do is to click on the deposits, and the final process is selecting a deposit method and making the deposit.
Moreover, the withdrawal process is quite the same as the deposit process. Thus, to initiate a withdrawal, the client has to first log in to the XTB online account then click on the “withdraw” tab. Afterwards, the client chooses the amount he or she wants to withdraw and clicks on the green OK tab. The transaction periods are identical to the deposit ones.
Research Tools and Insights at XTB
XTB’s most interesting analytical tools are the screeners, heat maps, and sentiment indicators. These tools are available through XTB’s website and within the trading application. The news feed and analyst blog include some actionable technical and fundamental analysis throughout the day.
The calendar is very good, easy to use, and integrated into the trading platform. Most of the research tools are found within the proprietary trading platform xStation 5. However, some other features, like testing, are accessible in MetaTrader4.
XTB Education
XTB has a library of videos and informative trading related articles. Its education is easy to find and navigate. The section is free to view for any website visitor. The website has a premium education too. The educational materials include videos and articles for basic and intermediate traders, but none for expert traders.
The material is a step-by-step course, that covers basic trading concepts, risk management, and trading strategies. FAQ section is covering hot topics such as regulation, account funding, and a trading glossary. XTB’s basic, intermediate, expert and premium courses created an obvious path to learn.
Customer Support
XTB’s reliable customer support is available whenever the markets are open via phone, chat, and email. XTB operates a 24/7 customer support desk. The client can reach out for help via the following means:
- Live Chat – The live chat option is available across almost all of XTB’s platforms, including a mobile app, XTB demo platform, and live trading platform;
- Email – The customer support online offers help in several international languages such as French, English, Spanish, Arabic, Italian, Chech, Portuguese, German, Polish, Russian, Chinese, and Slovak;
- Phone support.
Notably the XTB customer support is reliable and has an instant and effective response to a solution to customer inquiries.
XTB Review Conclusion
The XTB provides access to a variety of markets such as indices, metals, XTB forex, shares, commodities, and even cryptocurrencies. Overall, spreads, trading costs, and account fees are about average for the industry. XTB traces its history back to Poland and is registered with the Polish Financial Supervision Authority. The company is regulated by financial conduct authority
FCA. Two trading platforms: custom made xStation 5, and MetaTrader 4 are available for the desktop along with mobile applications.
Advantages
- 3000 trading markets;
- User-friendly research tools;
- Regulated;
- Price Alerts.
Disadvantages
- Stop losses are only available on the basic accounts;
- An initial investment of $250.
We hope our XTB review was useful, and you also found the information you were searching for. Make sure to find additional information before you start trading. We wish you good luck trading!
XTB Review
Name: XTB
Description: XTB Ltd Foundation Year is 2002. It has satellite offices in up to thirteen countries in the world, including Germany, UK, France, Poland, and Turkey. The company offers a wide range of financial instruments. XTB’s International branch offers XTB Islamic accounts: No Swaps, No hidden costs or commission charged.
Overall
-
Support
(4.5)
-
Platform
(4.5)
-
Spread
(4.5)
-
Trading Instrument
(4.5)
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Poor trading tools
Poor trading tools and services. I have used this broker some time in the past and I have lose so much money.
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Rude customer service
Rude customer service. Instead of helping me, they give me a hard time every time I call.
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Poor services
Slow withdrawals. Poor services.
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Bad customer service
Bad customer service,they are very difficult to contact.I am also having hard time understanding them, they can not speak english properly.
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Poor customer service
Poor customer service. Very difficult to get hold of a live representative. I am so frustrated with their services.
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Not impressive
Not a competitive broker for forex trading. Strategies are the usual, nothing new, nothing impressive.
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Awful broker services
I was not aware of how awful the services are until I have trade with them. A lot of technical issues and customer service are not helping at all.
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Bad services
Bad services. Not a skilled broker.
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Poor customer service
Poor customer service. Their line is always busy and they are unresponsive on messages.
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Scammers
Notorious scammers. Avoid dealing with them.
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Not good at all
Not recommended. Services, signals, and tools are not good at all.
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Inefficient broker service
I didn’t find this trading broker efficient. Services ain’t ideal for online trading.
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Expensive
Very expensive trading. But I never got anything in return.
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Too good to be true
Keep yourself safe from scams. Their offer is too good to be true.
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Stay away
They ran away with my money. Stay away from them.
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Worst broker
Not good. I have used their services in the pat for I think about a month and it is really one of the worst.
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Poor trading platform
Poor trading platform. I always encounter lags and glitches. Not a good one to use for trading.
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Not profitable
Not profitable. I have dealt with this broker but I immediately closed my account cause I got consecutive losses.
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Stay away
Stay away from this broker company. Signals are not good enough.
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Purely gambling
A few days after deposit, they come to me saying I lost my money in my trades. Now plain and simple it is not investment but purely gambling.
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Scammers
Notorious scammers. Avoid dealing with them.
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Bad customer service
Bad customer service. They are rude and unhelpful.
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Bad broker
Trusting this broker was my biggest mistake. They have stolen all my money.
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Don't deal with them
They freeze my money and accused me of violations I never made. Don’t deal with them.
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Poor customer support
Poor customer support. They are not able to help with any of my concerns.
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Do not deal
Poor customer service and very unprofessional brokers. Do not deal with them.
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Poor forex broker
They have good customer service but I am not satisfied with the profit I get. Aside from it is very minimal, I still have to pay huge transaction fees.
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Worst broker service
The worst broker service I have experienced. Slow withdrawals, slow customer service, and poor trading platform.
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The worst broker
I never imagine it is this worst to trade with this broker. I, until now for the past 3 weeks, is unable to withdraw money. They began to be busy and started so difficult to contact when I start asking for withdrawals.
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Bad customer service
Bad customer service. They are rude and unhelpful.
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Do not trust
Don’t ever trust this broker company. They have stolen all my money on my bank account.
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Not good at all
Not recommended. Services, signals, and tools are not good at all.
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Rude
Intimidating brokers and bad customer service. They are very rude and arrogant people.
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Scam alert
SCAM ALERT!!! Beware of these guys.
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Stay away
Stay away from this broker company. Signals are not good enough.
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Poor customer service
Poor customer service. I am not happy with any of their services.
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Unreliable broker
I can not trust this broker, signals and services are very unreliable. I’ll be changing brokers soon.
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Do not trust
Don’t ever trust this broker company. They have stolen all my money on my bank account.
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Can not withdraw profit
I end up closing my account without getting anything. They gave me a runaround, I can not withdraw profit.
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Do not trade
Do not trade with them, they are illegitimate brokers.
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Not legit
Not a legit trading broker. Do not invest money here.
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So much losses
Not worth trading with. I had so many losses.
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Bad people
Bad behavior people. Stay away from them.
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Difficult withdrawals
Do not trust them. On the withdrawal stage, everything will be very difficult.
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Slow withdrawals
Very difficult and slow withdrawals. I am not using this broker service again.
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Not impressive
Not a competitive broker for forex trading. Strategies are the usual, nothing new, nothing impressive.
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Irresponsible brokers
Irresponsible brokers. They did not attend to my trading needs which causes me great losses.
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Do not deal
Do not deal with this broker, they have huge slippage. It gets bigger as I trade along. I also notice a drastic price increase.
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Bad broker
I’ve been trading with this broker for two weeks. And I notice something is really wrong with their platform.
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Slow withdrawals
Very slow and difficult withdrawal process. I do not recommend trading with this broker.
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Scam company
Scam company. They took all my money.
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Bad services
Bad services. Not a skilled broker.
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Inaccurate signals
They are not good trading brokers. They have a few signals that are not accurate.
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Not legit
Not a legit forex broker. Do not trade with them.
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Slow withdrawals
Very difficult and slow withdrawals. I am not using this broker service again.
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Not profitable
Not profitable. I have dealt with this broker but I immediately closed my account cause I got consecutive losses.
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Poor trading platform
Poor trading platform. I always encounter lags and glitches. Not a good one to use for trading.
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Poor customer support
Support don’t even understand my queries and they never attend to my concerns. Poor customer support.
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Do not allow withdrawals
I have so many regrets about choosing this broker service. They are not good enough and worst they do not allow withdrawals.
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Worst trading platform
Worst trading platform. There are so many technical problems encountered during trading. It greatly affects my trade results.
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Withdrawal process sucks
Services, especially the withdrawal process sucks! I always had trouble with any of their transactions.
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Poor forex broker
Do not trade with this broker. They are not good at all.
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Ignore withdrawal request
They seem so friendly at the start but after the deposit, they are very evil. Rude and manipulative and worst they will ignore withdrawal requests.
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Slow withdrawals
I have traded with this broker in the past and what made me decide to close my account is their slow withdrawal process. I will not trade with them again.
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Do not deal with this broker
Do not deal with this broker. You will not be able to withdraw anything.
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Cheaters
They practice cheating on their trading. There are so many suspicious things and huge price differences compared to other brokers.
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Poor customer service
Poor customer service. Their line is always busy and they are unresponsive on messages.
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Always unavailable
Always unavailable when I need them to help me. I can not depend on their services.
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Don't deal with them
They freeze my money and accused me of violations I never made. Don’t deal with them.
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Worst
Do not deal with this broker. Their services are one of the worst.
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Do not deal
Do not deal with them. They are not going to approve withdrawal requests in any way.
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Poor trading brokers
Inaccurate trading signals and poor trading terms. It is not a good idea to trade with this broker.
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Not good at all
Not recommended. Services, signals, and tools are not good at all.
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Stay away
Stay away from this broker company. Signals are not good enough.
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Poor services
Poor trading services I have ever used. I lose so much money on this.
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Fraud
Fraud broker company. They are fake so do not deal with them.
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Irresponsible brokers
Irresponsible brokers. They did not attend to my trading needs which causes me great losses.
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Poor trading tools
Poor trading tools. I always encounter technical errors and glitches.
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Do not deal
Signals are poor and so are the services. Do not deal with them.
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Poor trading partner
Poor trading partner. For the month-long of trading with them, I never gain anything. I have so many losses instead.
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Bad customer service
Bad customer service, they are very difficult to contact. I am also having a hard time understanding them, they can not speak English properly.
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Poor customer service
Poor customer service. Very difficult to get hold of a live representative. I am so frustrated with their services.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Awful broker services
I was not aware of how awful the services are until I have traded with them. A lot of technical issues and customer service are not helping at all.
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Fed up with technical issues
I am so fed up with their never-ending technical issues. I stop trading with them, have used the platform for just a few weeks.
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Avoid them
The worst broker company I have ever seen. Avoid dealing with them.
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Slow withdrawals
Slow withdrawals. I am so frustrated with all the hassles I have gone thru.
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Poor signals
I am quite hesitant to continue trading with them. I had some losses for the past few days.
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Stay away
Stay away from these scammers. They will only do you harm.
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Do not trade here
Do not trade here. It’s not legit and what they have is a plain cheat.
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Lose money here
I tried my luck trading with this broker getting at least a passive income, however, I end up losing my money.
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Too good to be true
Keep yourself safe from scams. Their offer is too good to be true.
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Annoying services
Annoying trading services, especially withdrawals. Aside from so many documents to provide waiting is never-ending.
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Poor trading company
Poor trading company. Signals are unreliable.
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Not a skilled broker
Avoid dealing with this broker. They are not skilled in the forex market.
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Bad trading company
Bad trading company. I do not suggest trading with them.
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Huge slippage
They steal money thru slippage. I guess that is the reason why they made slippage greater every day. Not trading with them again.
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Bad services
Bad trading services. Do not deal with them.
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Stay away from scammers
Stay away from these scammers. They will only cause you harm.
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Not a good broker
I paid more than what I have gained. Not a good broker to trade with.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Bad broker
They did not help me fix my trading problem but asked for more money instead. Bad broker
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Worst withdrawals
One of the brokers with the worst withdrawal process. Put them on your do not deal list.
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Worst trading tools
Worst trading tools. Has so many technical problems and the website is always down.
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Expensive assets
Fewer assets to chose from and are very expensive. Overall performance is not that good.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Slow withdrawals
I do not recommend trading with this broker. Withdrawal is slow and signals are not profitable.
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Slow withdrawals
Very slow withdrawals. This is the only thing I do not like about them. That is why I quit trading with this broker.
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Charge too much
I have paid so many charges when I traded with this broker. I feel like I was charged too much.
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So much losses
Not worth trading with. I had so many losses.
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Poor services
Poor services. I will never trade with them again.
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Stay away
Stay away from the offers. These are just trapped to get your money.
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Notorious broker
Notorious brokers pretending to be a good broker but they really are not.
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Poor signals
Poor trading signals. I have lose huge money instead.
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Unresponsive
Unresponsive and very unhelpful. Do not trade with them.
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Unregulated broker
This is an unregulated broker and therefore can not be trusted with your information or money.
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Frustrating withdrawals
Withdrawals take so much time. I am very frustrated with the process.
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Worst services
Worst trading services. Do not deal with them.
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Slow withdrawals
Very slow and difficult withdrawal process. I do not recommend trading with this broker.
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No withdrawal
No withdrawal process I guess. I have traded with them and they never let me withdraw my profit. They even ask me for more money instead.
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Poor services
Slow withdrawals. Poor services.
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Scam
Too good to be true offers. It’s an obvious scam.
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Do not process withdrawals
They do not process a withdrawal. I had a hard time requesting a withdrawal.
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Unreliable services
I can not rely on this broker service. It is very difficult to contact them whenever I need help.
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Stay away
Stay away from this broker company. You will only lose money here.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Bad broker
Bad broker company. Do not deal with them.
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Slow withdrawals
Slow withdrawals. Worst process ever.
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Not good
Below-average performance. Not that worst but it was never good. I have lost money here.
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Slow withdrawals
They have the slowest process when it comes to withdrawals. been with several brokers have switched because of slow withdrawals. I thought it’s going to be faster with this broker but no it is even worst than I can imagine.
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Bad broker
Trusting this broker was my biggest mistake. They have stolen all my money.
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Annoying services
Annoying trading services, especially withdrawals. Aside from so many documents to provide waiting is never-ending.
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Not a trusted broker
I can not fully trust this trading company. I feel something really wrong is going on.
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Slow withdrawals
I do not recommend trading with this broker. Withdrawal is slow and signals are not profitable.
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Difficult withdrawals
Poor services, withdrawals are very difficult and slow.
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Bad services
Bad trading services. Do not deal with them.
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Cheaters
Stop cheating people. To find a decent job. I have reported these guys, authorities will find you soon.
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Bad services
Bad trading services. Do not deal with them.
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Slow services
Slow trading services. I always lose trades because they do not attend to trading needs promptly.
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Unregistered broker
Not a registered broker. It is very risky to invest money here.
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Bad services
Bad trading services. Do not deal with them.
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Poor services
Poor services including withdrawals. I had so much trouble with them.
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Too good to be true
Too good to be true. Do not trust them with your hard-earned money.
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Slow withdrawals
Slow withdrawals. There are so many withdrawal issues.
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Do not deal
Poor customer service and very unprofessional brokers. Do not deal with them.
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Worst broker
The worst trading broker. Do not deal with them.
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Worst withdrawal process
I was asked to provide so many documents but end up not getting my profit. My withdrawal request has been rejected.
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Worst withdrawals
One of the brokers with the worst withdrawal process. Put them on your do not deal list.
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Slow withdrawals
The withdrawal process takes forever. I am so annoyed that it took them few weeks to process a simple withdrawal.
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Not an ideal forex broker
Not an ideal broker for online trading. They can’t even come up with a good market analysis.
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Worst trading platform
Worst trading platform. I encounter technical issues most of the time and they are very unhelpful.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Poor services
Poor services. I am not recommending them.
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Worst signals
Not a good broker company to deal with. They’ve got the worst signals I have ever used in online trading.
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Not legit
Not a legit trading broker. Do not invest money here.
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Huge fees
There are huge fees and charges. I even notice my funds deducted before the account goes live.
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Irresponsible broker
Irresponsible brokers and customer service. Their negligence has caused me too many losses.
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Scammers
I have been scammed and have lost $150,000. I am coordinating with authorities and in the process of recovering my money.
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Thieves
Thieves. They have stolen all my money after they got my credit card details.
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Do not deal with this broker
Do not deal with this broker. You will not be able to withdraw anything.
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Avoid this broker
Avoid this broker by all means. They will just scam your hard-earned money.
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Difficult to contact
Good services except that customer support are not available all the time. It is really very difficult to get hold of one.
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Not recommended
I am not recommending this broker service, They are not good brokers.
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Unprofessional
Unprofessional in terms of withdrawals, I am waiting so long for my profit.
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The worst broker
I never imagine it is this worst to trade with this broker. I, until now for the past 3 weeks, is unable to withdraw money. They began to be busy and started so difficult to contact when I start asking for withdrawals.
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Avoid them
Avoid dealing with them by all means, they will run away with your hard-earned money.
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Worst platform
The platform is so worst. They cannot even resolve the technical problem I am encountering. Most of the technical problems affect my trades.
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Worst forex broker
I have the worst encounter with this forex broker. They are very manipulative and harassing. I felt like they are just after my hard-earned money.
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Do not deal with them
I would like to share my personal experience as a warning to all who want to trade forex. Do not deal with this broker, they will not let you withdraw profit.
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Slow customer service
Slow response from customer service. every time I needed help and call their hotline, it takes so long for someone to pick up the phone. Email at chat response comes with great delays as well.
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Poor customer service
Poor customer service. Very difficult to get hold of a live representative. I am so frustrated with their services.
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Slow withdrawals
Since the day I started trading with this broker, the problem I had to face is slow withdrawals.
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Complicated platform
Very complicated trading platform. It is not nice to work with them.
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Not a good broker
I honestly don’t know what to expect in my succeeding weeks. My first week is very disappointing. Do not deal with them. They are not a good forex broker.
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Worst broker service
The worst broker services I have experienced. Slow withdrawals, slow customer service, and poor trading platform.
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Worst broker
Not good. I have used their services in the past for I think about a month and it is really one of the worst.
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Poor broker services
Not a good broker to trade with, it took them a very long time in processing withdrawal. Customer service is also very unresponsive.
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Poor forex brokers
Completely not fit to become brokers for forex. They do not provide good signals at all. Their customer service can’t even guide me on the trading platform.
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Worst customer service
Worst customer service I have ever encountered. I am requesting a refund due to some errors in their system and neglect on their part but customer service is apathetic, sarcastic, and rude.
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Impossible to withdraw
I am very disgusted with this broker service. At first, they appear to be a good broker but upon withdrawal, all the nightmare begins. I haven’t received my withdrawals, they would always have good alibis to delay withdrawals.
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Rude and manipulative
Rude and manipulative brokers. They will force redeposits from time to time. Even if I am losing they insist on adding more. I ended up losing so much.
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Slow withdrawals
When I traded with them in the past, I quit after a month of trading with them due to slow withdrawals and poor customer service.
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Scam-broker
Scam-broker. It’s quite obvious offers are too good to be true.
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Stay away
Stay away from this broker, they scam around.
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Bad broker
Bad broker service. They are a bit rude and demanding. They keep on asking for more money.
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Slow support
Slow customer support. There is a delay in responses causing some losses. Very frustrating.
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Worst signals
They’ve got the worst trading signals and services. I will never recommend this trading company to anyone.
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Poor brokers
Poor trading brokers. The signals are really worst.
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Worst customer service
Worst customer service I have encounter. They sounded as if they are not willing to help.
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Difficult withdrawals
It is very difficult to request a withdrawal. I will never trade with them again.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lose instead.
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Unresponsive customer service
Unresponsive customer service. If I call them, I get no answer but they are not responding to messages, too.
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Worst company
Worst trading company to deal with. There is no withdrawal process.
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Unreliable services
Unreliable services and signals. Not a good idea to try.
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Lose money
I have lost huge money. I followed their advice though.
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Bad trading offers
The trading options aren’t good enough. Do not deal with them.
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Worst trading company
Worst trading company. They can not even give out good advice.
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Poor forex broker
Poor tools, poor services, and poor signals.
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Unprofessional
Poor trading partner. They are very unprofessional and rude.
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Scammers
Bad people. Scammers!
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Bad customer service
Bad customer service. They always sound so lazy over the phone.
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Worst trading experience
The worst experience I had in my entire life. I have lost a fortune and is now facing lawsuits and financial problem.
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Did not receive withdrawal
I am trying to reach out to this broker due to missing withdrawals. I had a hard time calling them, they do not answer phone calls.
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Do not process withdrawals
Not an ideal forex trading brokers. They do not process withdrawals.
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Good at first
In my first six weeks, everything works fine. But in my 3rd month, I began to notice latency and slippage. Withdrawals become difficult too. I decided to just close my trading account before it becomes worst.
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Unresponsive
They are very unresponsive. I notice spreads widen and slippage becoming huge and so I filed a ticket. I sent them emails several times but the issue remains unresolved for the next few weeks.
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Poor services
Poor trading services. Not a good broker to trade with.
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Poor services
Poor services. Do not trade with them
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I can’t get through customer service. I think it does not work at all!
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Poor trading services
I started well with this broker. Thought services would be consistently good but I was wrong. After a month I began to get some losses.
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Withdrawal issues
There are so many withdrawal issues. I am unhappy with the services and I will never trade with them again.
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Poor trading services
It’s really quite difficult to find a good broker to trade with. I thought this one is perfect cause I started well. But as I trade along services worsen.
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Unhelpful customer service
Customer service is unhelpful and always unavailable. I always had trouble with the services.
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Inconvenient trading software
Very inconvenient trading software. I find it very confusing and difficult to use.
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Fake trading
What they have is not genuine trading, as if everything here is a lie. I have traded with them and can’t believe to have such consecutive losses. I googled market movement and I got a different result far from what my software is showing me.
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Poor trading software
I lost connectivity every time I am using their trading software. I reported the issue and they insisted that it is my internet connection but other apps are fine. So I am sure that there is really a problem with their trading software.
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Not recommended
I will never recommend this broker service. They will give you so many terms and ask for so many documents making it very difficult to withdraw.
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Avoid them
Avoid dealing with them by all means, they will run away with your hard-earned money.
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Unable to withdraw
There are so many styles and schemes they do in order to collect and hold your money. I deposited money hoping for a better result but I end up not getting my money back.
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Bad forex brokers
Rude brokers and arrogant customer service. They are nice at the start but after taking the deposit would be a different story.
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Expensive trading options
Very expensive trading options. They have so many trading assets to choose from but all seem very expensive. I am trying a few for the first time, will post another review soon.
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Beware with their promo
They have several promos but be careful with their promos. They always use it to hook people to invest with them. I end up with huge losses here because of promotions.
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Slow withdrawals
I have issues with withdrawals, there a lot of requirements and the process is very slow.
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Poor broker performance
They have a very convincing marketing strategy but surprisingly I have lost a lot of money. Poor broker performance overall.
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Difficult withdrawal process
Very shady processes. I am a bit in doubt about this broker service because of their withdrawal policies. I always have a hard time requesting a withdrawal.
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Can't withdraw money
I am currently trading with this broker and am facing a huge problem, I can’t withdraw money.
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Poor customer service
Poor customer service. They don’t even communicate well.
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Outdated platform
This by far has been very efficient, customer service is prompt and brokers are reliable. I wish they will upgrade their system soon, they are still using the old trading platform as everyone is already using the latest version.
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Worst signals
Not a skilled broker for online trading. Signals are really the worst.
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Bad services
Bad trading services. Do not deal with them.
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Poor broker services
Slow withdrawals and poor customer services. I am unhappy with this broker service and so I quit.
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Worst services
They claim to have the best services but when I’m trading with them, services are worst.
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Poor customer service
Poor customer service. They cannot communicate well and are not skilled in the forex market.
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Worst broker
One of the worst broker company has dealt with. I can not even rely on signals and trading advice.
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Worst signals
Not a good broker company to deal with. They’ve got the worst signals I have ever used in online trading.
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Rude brokers
Not a good trading broker to deal with. Aside from they are very rude, they are very inefficient.
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Worst services
Worst trading service I have ever use. Do not trade with them.
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Poor services
Poor services. I regret joining them.
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Not recommended
I had the worst trading experience with this broker company. Not recommended at all.
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Inaccurate charts
I do not recommend this trading company. Charts and datas are not accurate.
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Waste of money and time
I have just wasted my precious time and money with this broker service. Have invested money but lost instead.
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Poor signals
Poor signals and poor trading tools. I do not recommend this broker to anyone.
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Poor broker
I did not gain anything from the offers. Poor forex broker.
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Bad company
Bad company. They keep on increasing their pricing.
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Rude and manipulative
Brokers and customer service are rude and manipulative. Do not trade with them.
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Not an ideal forex broker
Not an ideal broker for online trading. They can’t even come up with a good market analysis.
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Inaccurate signals
Will never trade with them again. Signals aren’t accurate and not profitable as well.
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Lose money
I have lost huge money. I followed their advice though.
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Poor signals
Poor trading signals. I am getting consecutive losses, I wonder why?
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Worst withdrawals
One of the brokers with the worst withdrawal process. Put them on your do not deal list.
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Poor broker service
I experience poor customer service and slow withdrawals. I have lost so much money here.
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Lose money here
Have lost huge money here. Not recommended.
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Unreliable
Unreliable services. I regret trading with this broker.
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Too much charges
I am not trading with this broker again. Unbelievable charges!
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Slow withdrawals
Very slow and difficult withdrawal process. I do not recommend trading with this broker.
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Not skilled
Do not trade here. They are not skilled brokers.
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Huge slippage
They are stealing money from me true slippage and overpricing. I will never trade with this company again.
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Poor broker services
Do not deliver good services and withdrawal is really very slow. I am not happy and will never trade with them again.
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Slow responses
I get a slow response from customer service and sometimes no response at all. Really very annoying.
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Bad customer service
Bad customer service. Instead of helping me, they even made me look so stupid and dumb.
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Slow withdrawals
The withdrawal process takes forever. I am so annoyed that it took them a few weeks to process a simple withdrawal.
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Poor customer support
Support doesn’t even understand my queries and they never attend to my concerns. Poor customer support.
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Long withdrawal process
I am annoyed with the long wait on withdrawals. I wonder why can’t they speed up the process.
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Slow withdrawals
No good reason to keep this broker service, withdrawals are really very slow.
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Not good
I never had a good experience and I’ve got no reason to recommend and keep this broker service. Not good at all.
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Run away from them
I feel like they are not doing something good and they are just after my deposits. Runaway from them.
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Poor customer service
They do not have trained customer service. I am not getting the right resolution every time I call.
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Difficult to withdraw
There really is no cashback with this broker. They do not process any refund and will give you a hard time on a withdrawal request.
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Frustrating withdrawals
Frustrating withdrawal process. I was asked to replace the submitted documents over and over again.
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Poor customer service
The worst customer service I have dealt with. Communication skills are poor and they have poor comprehension, too.
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Delayed withdrawals
Delayed execution and withdrawals, poor customer service, and poor signals. Do not deal with this broker.
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Bad forex broker
They have so many marketing strategies just to hook you up in their trading schemes. Do not be deceived by their sweet words.
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Poor services
Poor trading services. I experience very slow withdrawals and delayed execution. Will never recommend this broker.
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Confusing platform
Very confusing trading platform. I traded with this broker but quit because the software is very overwhelming.
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Poor services
They have very limited withdrawal options making it difficult to withdraw money. Customer service is very unhelpful and unresponsive, too.
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Unreliable
Unreliable trading advice. I have followed their trading advice but still, lose money on their trading scheme.
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Slow services
Slow trading services. I always lose trades because they do not attend to trading needs promptly.
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Slow withdrawals
I’ve traded with XTB in the past and what I do not like about their services is the slow withdrawal process. Customer service and other services are okay except for withdrawal which is really very slow.
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Troubled withdrawals
Troubled with the withdrawal process. I always have headaches requesting a withdrawal. Do not deal with them.
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Worst
One of the worst I have ever dealt with. Signals aren’t even profitable and the withdrawal process is really worst.
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Poor trading services
Poor trading services, unreliable signals, and slow withdrawals. These are my observations when I traded with them for a few weeks last year.
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Frustrating brokers
Frustrating people to deal with. They are very rude and have so many demands.
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Worst broker
I thought this is a good broker for forex trading however it turned out that they are one of the worst brokers ever.
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Poor services
XTB has been the worst broker service I have ever used. Poor services and signals are not profitable.
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Worst services
Worst and unreliable broker services. I can not depend on them being my forex broker.
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Annoying services
Annoying trading services, especially withdrawals. Aside from so many documents to provide waiting is never-ending.
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Freezing platform
Freezing trading platform. This is a known issue which I reported during the time I am trading with this broker but was never resolved.
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Slow withdrawals
The only problem I had trading with this broker is slow withdrawals. I am always annoyed doing a lot of follow up calls and waiting for the money to be credited to my bank account.
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Awful services
Services are very awful. I never earn anything trading with them, in fact, I have lost money instead.
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Delayed withdrawals
Delayed withdrawal process. This is the only thing I do not like about this broker service.
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Poor trading platform
I notice some glitches and technical problems on their trading platform and you know what’s worst? They do not pay attention to trading concerns such as this.
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Poor trading services
Poor trading services. Signals, tools, and services aren’t good at all.
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Bad broker
Sad but true. I trusted this broker service but they took away my money. I was not able to do anything I can’t even communicate with them, they have close my account.
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Poor trading advise
Poor trading advice. I have lost a fortune listening to this broker. Save your money from losses before it’s too late.
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Slow chat response
Slow response on live chat. You always need to call them because they don’t reply to chats.
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Unprofitable
Good customer service, however unprofitable. I guess I will have to close my account instead, I came here for the money anyway.
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Difficult withdrawals
This is a good broker except for that withdrawal is really very difficult, services are all okay.
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Arrogant broker
Customer service is helpful but their brokers are very arrogant. They keep on asking for more money.
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Poor brokers
I have used their services and I am frustrated with 2 things: withdrawal which is very slow and platform that has a lot of technical problems.
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Poor broker service
Bad mannered customer support. They are very sarcastic and demanding over the phone.
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Poor broker signals
Poor broker signals. I have lost so much money due to their not so effective signals. I regret choosing their services.
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Poor broker signals
Guys don’t ever go with this broker they are the worst broker ever I’ve ever trade with. Poor broker signals, poor services, and slow withdrawals.
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Poor customer service
Good trading platform but very poor customer service. I am not happy about how they assist me, they even sounded lazy and disrespectful.
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Unreliable forex broker
They will ask for so many documents and there is a long wait for their withdrawal process. Not a reliable forex broker.
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Slow withdrawals
Slow withdrawals, I almost did not get my money from them. Bad broker services. I had nothing bad losses.
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Poor forex broker
There so many restrictions even on withdrawals. Not a good broker to deal with. Poor signals and worst services.
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Stupid brokers
Stupid broker. I have been requesting to withdraw my money but instead of processing my request, they keep on calling asking for money in order to trade more to qualify for withdrawal. Isn’t that so stupid?
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Unprofessional customer service
Rude and unprofessional customer service. They have that heavy accent that is very difficult to understand as well.
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Poor forex brokers
Poor customer service. Slow withdrawal process. Inaccurate signals.
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Do not deal with them
I would like to share my personal experience as a warning to all who want to trade forex. Do not deal with this broker, they will not let you withdraw profit.
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Poor forex brokers
Completely not fit to become brokers for forex. They do not provide good signals at all. Their customer service can’t even guide me on the trading platform.
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Profit withheld
Profits withheld. They have freeze my money and won’t let me withdraw. They said it is due to their policy. I am having trouble requesting for withdrawal.
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Unreliable brokers
Very unreliable and truly a mess. They have let me lose all my money. Customer service, as well as brokers, are useless.
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Unprofessional
Unprofessional in terms of withdrawals, I am waiting so long for my profit.
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Can't withdraw money
I am currently trading with this broker and am facing a huge problem, I can’t withdraw money.
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Unhappy with the trading results
I am extremely unhappy with the trading results. Funny how they would convince you to add more money but the more money you add, the greater the losses get. I think only the demo account gets winning trades here.
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Unhappy with the services
These brokers are good at market analysis and in providing signals. I only notice a slight delay in their withdrawal process which makes me feel so unhappy about the services.
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Can't connect to customer service
I can’t get through customer service. Do you even have one? I am always waiting in a queue.
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Not a good forex broker
I regret using the services, I have lost huge money trading with them. Not a good forex broker.
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Not an ideal broker
Not an ideal broker for forex trading. They do not have strong market analysis.
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Poor services
They have failed to call back as promised. They have failed to answer e-mails. They have failed to answer calls.
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Bad broker
Bad forex broker. Do not deal with them.
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Not a good broker
Not a good broker to deal with. Withdrawal is almost impossible.
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Do not trade with this broker
Be warned, not to trade with this broker. A lot of people complaining about not able to withdraw profit and that includes me.
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Worst trading platform
I have never encountered a trading platform as worst as theirs. There are so many technical errors as I trade along.
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Not good
Not a good withdrawal process. Also, there is a huge transaction fee.
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Rubbish customer service
Good broker signals but rubbish customer service. I called to ask for help and got nothing. This happens most of the time.
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Unresponsive
Unresponsive to emails and chats. Customer service seems unwilling to assist.
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Complicated platform
Very complicated trading platform. I am having a hard time learning everything about the platform.
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Annoying and harassing
Good brokers but are very annoying and harassing. Always makes random phone calls to force for more deposits.
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Poor services
Very difficult to contact. Poor services.
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Unhappy with withdrawals
Unhappy with the withdrawal process. But satisfied with customer service.
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Bad brokers
Stay away from this broker service. Bad support, harassing brokers and slow withdrawals.
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Impatient brokers
Very impatient brokers. They sounded harassing, keep on asking for more money.
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Not competitive
This broker service is not competitive, signals are poor and withdrawal is very slow.
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Poor signals
Poor broker signals. Although people are nice and helpful, I still need to look for profitable brokers of course.
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Worst services
Worst services. Do not deal with this broker.
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Difficult to do business with them
It is very difficult doing business with them. All transactions are troublesome. I always experience hassle in all transactions.
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Terrible broker service
Terrible broker service. They manipulate price and trade on their own without notices.
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Nothing is impressive
Super slow withdrawal process, weak signals, and lazy customer service. Nothing is impressive.
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Don't have sound trading strategies
They do not have sound market analysis and trading strategies are very weak. I don’t recall getting good profit.
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Difficult to withdraw
My money was stock on this broker service. It is very difficult to request for withdrawal, they keep on asking additional documents but until now I still don’t have my money.
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I need good result
Brokers and customer service are nice and friendly but I came here for money, I need a good results.
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Dissatisfied with this broker service
I am dissatisfied with this broker service. Signals are good but withdrawal is very difficult and slow.
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