Eightcap Review 2023 – Get All The Information You Need
| General Information |
|
|---|---|
| Broker Name: | Eightcap |
| Broker Type: | Forex & CFDs |
| Country: | Bahamas |
| Operating since year: | 2009 |
| Regulation: | ASIC, SCB |
| Address: | 208 Church Street, Sandyport, Nassau, The Bahamas |
| Broker status: | Active |
| Customer Service | |
| Phone: | +61385922375 |
| Email: | customerservice@eightcap.com |
| Languages: | English |
| Availability: | N/A |
| Trading | |
| The Trading platforms: | MetaTrader 4, MetaTrader 5 |
| Trading platform Time zone: | N/A |
| Demo account: | Yes |
| Mobile trading: | Yes |
| Web-based trading: | Yes |
| Bonuses: | No |
| Other trading instruments: | Yes |
| Account | |
| Minimum deposit: | $100 |
| Maximal leverage: | 1:500 |
| Spread: | From 0.0 pips |
| Scalping allowed: | Yes |
CONTENT
CONTENT
- General Information & First Impressions
- Fund and Account Security
- The Trading Accounts
- Eightcap’s Trading Platform
- Funding and Pricing
- Customer Service at Eightcap
- Conclusion
General Information & First Impressions
Eightcap is a brokerage that started in Australia and has since moved to the Bahamas. It offers a diverse forex and CFDs trading service and has been around since 2009. Our Eightcap review will tell you how the company holds up in the current brokerage climate.
From Eightcap’s website, you can immediately see that the broker likes to keep things clear. Even on the home page, you can find a lot of important information about the broker. That includes the account types and crucial info about the broker’s platforms.
Even better, there are buttons that take you to a more detailed page right around the condensed info on the home page. We adore that setup as it leads to a much more convenient browsing experience that eliminates frustration.
How does Eightcap’s website organization affect the user browsing experience?
However, in its attempts to clear everything up, Eightcap may have gone a bit overboard. Before we delve into that, we do want to note that it still offers a better browsing experience than the vast majority of brokerages. Still, the sectioning is a bit off.
If you start exploring eightcap.com, you’ll likely notice what we’re talking about. It has too many categories and not all of them are named aptly.
That creates a situation where some info seems misplaced or may appear to be missing until you search effortfully. A good example of that is the broker’s regulator info.
It’s under the About tab, which makes sense, but the page is called compare our offering. You’ll surely agree that it’s not the most elegant way to name your regulator page. It’s a minor hitch, but that will be a recurring theme for our Eightcap review.
Fund and Account Security
While Eightcap seems like a secure company overall, it’s not entirely free of causes for concern. Namely, if we look at the company’s history, it has a tendency to move around a lot. That usually means the broker is moving towards regulatory entities with more lenient stances.
Of course, that’s not entirely unfair. If traders are fine exchanging a bit of safety for more versatile conditions, that’s fine. However, to us, it seems like the broker is avoiding a bit of responsibility.
Otherwise, it can also mean the company is trying to avoid legal prosecution. That doesn’t need to be the case, but we shouldn’t overlook the possibility either.
Again, that doesn’t mean we’ll conclude our Eightcap review by calling the company a scam. As we said, it often has minor hitches, but it seems like a fine firm overall.
What are the two main regulators?
It has two regulators, ASIC and SCB, and has different conditions depending on the one in effect. From what we could figure out, ASIC is in charge of Australian customers, and SCB is for everyone else.
ASIC is a bit less lenient than its colleague, so it has certain limits as far as leverage goes. On top of that, it imposes limits on crypto trading, which can present a huge obstacle for some traders.
As we said earlier, Eightcap’s security doesn’t show any major warning signs. The moving around is somewhat concerning, but not egregious misconduct to any extent. The double regulation, as well as its history of positive user impressions more than makes up for that.
Altogether, we’d recommend the usual degree of caution, but don’t think you’ll run into major problems.
The Trading Accounts
The account division at Eighcap aims more towards function than luxury. Before we start with the live account descriptions, though, we should mention there’s a demo option. From what we could tell, the demo option isn’t entirely automatic, but you can request it from the broker.
And as we all know, it’s a fantastic option to have. Not only does it let you explore the broker in detail, but you can trade without losing any actual money. That’s not the most meaningful if you are experienced already, but it’s invaluable if you’re not.
Standard, Raw, and TradingView account options
Moving on to the real accounts, we can see that they’re devided between the Standard and Raw options. The former has looser spreads with no trading fees, and the latter has tighter spreads with fixed commissions.
Eightcap pulls off some sneaky marketing with the Raw account, promoting it as the 0.0 pip spread account. However, in the detailed info you can see that the spreads will range from 0.0 to 1.0 pips.
Even though it’s a bit underhanded, it’s nothing new in the brokerage world, so we’re willing to look past it. We’d say the target audiences are fairly clear for both accounts.
TradingView account is for those who wish to join the world’s largest trading network and gain access to advanced charting tools, the proprietary Pine-Script language, daily trade ideas, webinars, custom indicators, and other features.
A minimum deposit is $100 and there is the benefit from ultra-low spreads.
What should day traders prefer?
Day traders should prefer the Standard option, while Raw fits buy-and-hold tactics better. Also, there is one niche group of high-volume day traders that may prefer Raw.
However, as we said earlier in our Eightcap review, the broker rarely goes without some issue. Here, it’s the fact that there are no luxury options. On top of that, although the account typing revolves around spreads, they don’t beat alternatives.
There are brokers that offer options that have tighter spreads and lower (if any) fees than the Raw option. For reference, here are the account specifications at eightcap.com:
Standard
- Typical EUR / USD Spread: 0.5 – 1.8 pips
- Commission: $0
- Min. / Max. Trade Size: 0.01 lots / 100 lots
- Margin Call Level : 80%
- Stop Out Level: 50%
- Account Base Currencies: AUD, USD, EUR, GBP, NZD, CAD, SGD
- Scalping Allowed: Yes
- EAs Allowed: Yes
- Hedging Allowed: Yes (not available for ASIC clients)
Raw
- Typical EUR / USD Spread: 0.0 – 1.0 pips
- Commission: 3.5 AUD, USD, NZD, SGD, CAD, 2.25 GBP, 2.75 EUR, per standard lot traded
- Min. / Max. Trade Size: 0.01 lots / 100 lots
- Margin Call Level : 80%
- Stop Out Level: 50%
- Account Base Currencies: AUD, USD, EUR, GBP, NZD, CAD, SGD
- Scalping Allowed: Yes
- EAs Allowed: Yes
- Hedging Allowed: Yes (not available for ASIC clients)
Eightcap’s Trading Platform
The trading platforms are the first category where we feel confident to say the broker excels. Namely, it lets users choose between the two leading online trading platforms. Of course, we’re talking about MetaTrader 4 and 5.
Both Mt4 and MT5 platforms come with an intuitive interface and smooth commands. Both have their advantages feature-wise, but MT4 seems to be the preferred option among traders.
What is the advantage of this trading solution?
The advantage of offering a well-known trading solution is that it cuts out a part of the learning curve. Usually, when you join a new brokerage, you’ll need to learn how to use its trading software.
Granted, most software shares a good deal of similarities, but there are still specifics you need to learn. And if you’re a high-intensity trader, the different button placement may mess with your muscle memory.
As we already said in our Eightcap review, we really like the platform’s versatility. However, one thing that propels the broker is that it also has TradingViev integration. As such, those that use the popular analysis tool can make trades within it instead of needing to copy them into another platform.
Of course, the broker also offers web and mobile versions of all its trading solutions. Altogether, we believe the platform selection is where Eightcap is at its strongest.
Funding and Pricing
In our Eightcap review, we discussed various aspects of their services, including account options and funding details. When it comes to accounts, Eightcap Global offers both fee-based and fee-free options.
The fee-based accounts boast tighter spreads, whereas the fee-free accounts have relatively looser spreads. However, compared to other standard brokerages, both account options perform somewhat poorly.
One advantage that somewhat offsets this performance is the deposit and withdrawal structures provided by Eightcap Pty.
Traders using this platform won’t encounter any charges when depositing or withdrawing funds, which leans the overall trading structure slightly more towards being user-friendly, though the difference isn’t significant.
What is the downside of it?
On the downside, despite the funding options being free, quick, and versatile, the pricing aspect of Eightcap Global holds it back in the market. Additionally, the broker’s relative lack of assets also contributes to its lag compared to other Forex brokers in the industry.
Overall, while Eightcap Pty’s funding and pricing structures have their pros and cons, traders should consider how these factors align with their trading preferences and goals before choosing a standard account with Eightcap Global.
It’s important to evaluate whether the advantages in deposit and withdrawal processes outweigh the possible limitations in pricing and asset variety, particularly when compared to other established brokerages in the market.
Customer Support at Eightcap
If you were wondering what customer support like, Eightcap did an outstanding job when it comes to customer communication. For starters, it has all three outlets, consisting of phone lines, live chat, and email during the business days.
However, it goes beyond that and creates subsidiaries to support customers in different regions. It has multiple different languages, both for the website and for its support operatives.
That makes the communication comfortable even for those that might not be entirely confident in their English. Wether you have an issue regarding trading strategies, which currency pairs to choose or how to open an account, you can always contact the customer service in the following manners:
Phone: +61385922375
Email: customerservice@eightcap.com
Conclusion
Eightcap feels like it’s just inches away from realizing its potential as a mid-tier broker. However, in its current state, certain factors hold it back. The biggest concern is pricing, which tends to remain unchanged due to brokers’ profit margins.
Even though the broker may have overcome this, there are still security concerns, limited asset variety, website navigation problems, and other issues.
Despite some of these being minor, they cannot be entirely ignored. The accumulation of these issues, along with the pricing concerns, overshadows the broker’s high points. The lack of improvement in these areas hinders Eightcap from reaching its full potential.
Notably, the broker is regulated by the Australian Securities and Investment Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC).
While it’s unfortunate to conclude our Eightcap review on a less positive note, we recommend further research to find a brokerage that better aligns with your needs. For the additional information, visit the eightcap.com review official page.
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